Cookie policy

As of 10 December 2019

Introduction

Whenever you visit our website, information is collected about you that we use to adapt and improve our content and to increase the relevancy of the advertisements displayed on the page. If you do not want us to collect this information, you should delete your cookies (see the instructions for managing your cookies below) and refrain from further use of our website. Below, you can find details on which information is collected, the purposes for its collection, and the third parties that have access to it.

Cookies

Our website uses “cookies”, which are text files that are stored on your computer, mobile, etc. with the purpose of recognising settings, compiling statistics, and targeting advertisements. Cookies cannot contain any harmful code such as viruses.

To find out how to delete or block cookies, see these instructions for managing your cookies: http://minecookies.org/cookiehandtering

However, if you delete or block cookies, the advertisements may be less relevant to you and appear more frequently. Moreover, there is a risk that the website will not work optimally, as it may contain content that require cookies to be able to access.

 

Personal data

General information

“Personal data” refers to any information that can be used to identify you in any way. We collect and process a variety of this type of information when you use our website or access our content in general, or if you sign up for our newsletter, patriciate in competitions or surveys, register as a user or subscriber, use our services, or make a purchase via our website.

We typically collect and process the following types of information: a unique ID and technical information about your computer, tablet or mobile phone, your IP number and geographical location, and the pages you click on (interests). We will also process your name, telephone number, e-mail address and payment information if you give your explicit consent for us to do so and provide this information.

Security

We process your personal data securely and confidentially in accordance with the applicable legislation, including the General Data Protection Regulation (GDPR) and the Danish Data Protection Act.

Your data will only be used for the purpose(s) for which it was collected and will be erased once it has fulfilled this purpose or is no longer needed.

We have taken technical and organisation steps to prevent your data from being accidentally or illegally erased, made public, lost, tampered with, accessed by unauthorised persons, misused, or in any way processed contrary to the applicable legislation.

Purposes

We use your data to identify you as a user and show you advertisements that are most likely to be relevant for you, as well as to register your purchases and payments, and enable us to provide any services requested by you, such as send you a newsletter. We also use your data to improve our services and content.

Storage period

The data is stored for the period of time specified by the applicable legislation and is erased once it is no longer needed. This period of time varies depending on the nature of the data and the purpose of its storage. Therefore, we are unable to specify a general time frame for when data will be erased.

Disclosure of data

Data about your use of our website, the advertisements you are shown and possibly click on, your geographical location, gender and age range, etc. is transferred to third parties to the extent that this data is known. You can see which third parties this applies to in the paragraph on “Cookies” above. This data is used to generate advertisements that are more relevant to you.

In addition, we use several third parties to store and process your data. These third parties process data exclusively on our behalf and are prohibited from using it for their own purposes.

Disclosure of personal data such as your name and e-mail address, etc. will only happen with your consent. We only use processors in the EU or in countries that can provide your data with sufficient protection.

Insight and complaints

You have the right to receive a copy of the personal data we are processing on you in a generally used format (data portability). Moreover, you may also object to our processing of your personal data at any time, as well as withdraw your consent to our processing of your personal data. If the data that is being processed on you is incorrect, you have the right to have that data rectified or erased.

Inquiries can be sent to: reception@hotel-arctic.gl. If you have a complaint about our processing of your personal data, you may also contact the Danish Data Protection Agency.

If you no longer wish for us to process your personal data, or would like us to limit our processing of your personal data, you may also send us a request for this to the e-mail address above.

Publisher

The website is owned and published by:

Hotel Arctic

Contact person: Morten Nielsen
Address: Mittarfimmut B-1128, 3952 Ilulissat
CBR number: 1023201433
Telephone no.: +299 944153
E-mail address: reception@hotel-arctic.gl
Website: www.hotelarctic.com